• Amex seem intent on irritating customers who like to utilise points transfers. Some years ago the first shake up was changing the earn-rates, now comes a devaluation with SQ (and others). Add to that the now non-existent personal recognition for long-term card holders (I've held Plat si...

  • The proof of the pudding will be in the… service. Much as Australia’s roster of five star hotels (and despite what they say there is nothing higher) love to say they are world leading, they are not.  Service is always the sore point, even pre COVID. Especially when com...

  • EU, USA, UK, Canada, et al… it’s like back to the future. (Australia’s been there for years!)I remember decades ago having to apply and pay for various visas. Eventually nations saw the benefits of making it simple and less expensive for travellers to visit. Now a new...

  • Forgive me if this sounds snobby, but because they are open to all and sundry Amex holders the lounges are frequently crowded and not relaxing. I can’t imagine many Platinum card holders, let alone Centurions, would use these not-exclusive lounges when they have other options. 

  • Open for just 2 hours a day…. Goodness that’s a bit cheap!

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  • Enhancements to Plat / top-tier FFs

    Jun 21, 2023, 11:26 AM

    There was a lot of talk earlier this year about VA enhancing Velocity for top-tier FFs; even a tier above Platinum. Does anyone know if this is still in the offing?

  • Thanks Dan22, the equipment has switched from 737-800 to a newly acquired (from KLM) 737-700. These new aircraft are being based in BNE and on speaking to VA yesterday I was told at least one of them will now fly the BNE-CNS-BNE route.

  • I recently heard about VA acquiring aircraft with only economy configurations (heaven knows why they’d want them). Nonetheless, today I logged in to an existing business class booking to check on seating, but was shocked to see the business class cabin was gone… replaced by an all ec...

  • QF points gouging?

    May 08, 2022, 09:09 PM

    What follows seems an innovative new way for QF to burn through the points balances of its FFs...Since late April I've been trying to make an online date change to a domestic J flight. It should be simple, right? But the online system constantly said: 'technical difficulties, please try again lat...

  • Business class snake gone?

    Mar 08, 2022, 01:23 AM

    Has the Virgin snake - that prized piece of nylon so loved by business class pax - been banished? I’ve flown three D class sectors in the last week and the snake was not put up between business and economy cabins on any of them. The FAs didn’t even go near the front cupboard where the...

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